04 / Work model
Know how it
works.
Every position has its own requirements, targets, working schedule and payout structure. Here’s the simple version of the journey.
From apply
to action.
Our process is designed to keep expectations clear. Before you begin, the assigned team explains responsibilities, targets, payout, schedule, process and terms.
The 5-step journey
- Apply with your basic details
- Verify your information
- Understand your role and terms
- Receive training and guidance
- Start your assigned work
Work styles
One ecosystem.
Different rhythms.
ModelWhat it meansAvailability
Flexible workWork arrangements built around selected role requirements.Role dependent
Part-timeSelected telecalling opportunities with limited hours.Selected roles
Full-timeDedicated availability for team-lead and operational work.Selected roles
Work from homeComplete eligible work remotely with the required setup.Position dependent
Performance,
made visible.
Certain roles may include weekly or monthly targets. Performance is calculated on successfully verified and completed work, not simply on calls made or candidates contacted.
Example targets
- Weekly: 12 successful completions
- Monthly: 50 successful completions
- Quality and duplicate checks apply